ISP Reimbursement

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Access important information for the ISP Reimbursement/Supplement process here!

Important! The submission dates for first semester are earlier this year to better serve you.  They are moved to December 12–30, 2016.  Please mark your calendars.  Thank you!

Check back soon for updated submission dates for the 2016–2017 school year.

Read all the instructions carefully and submit your bills online here: ONLINE FORM

  • Review the board policy [PDF].
  • You'll need to know your Family ID and your oldest student's ID [PDF].
  • You'll need a one to two page bill that shows your internet for each month. Bundled bills are permitted. There is no need to ask your provider for a breakdown of just internet cost as long as it is shown on the bill generally. A one or two page summary that includes name, address, dates of service and "internet" shown in services is sufficient.
  • It does not need to be itemized with the exact amount showing for internet.
  • Condense each monthly bill to one file. Example: One file per month x 5 months = 5 files. A file can have multiple pages, but all pages in one month's bill should be combined into one file. Click here for help.
  • Months needed for the 1st semester submission: September, October, November and December.
  • Months needed for the 2nd semester submission: January, February, March, April and May
  • With a valid submission, checks for the first semester will be issued by mid to late March.

Review the information below, and if you need help, join us for the ISP HELP Session on December 19 at 9 AM.

Access updated Step Sheets and helpful videos here to walk you through the process!

Step by Step Directions [PDF]

How-to Videos:

  1. ISP Module 1: Preparing Your Computer Desktop
  2. ISP Module 2: Scanning a Document
  3. ISP Module 3: Online Internet Billing/No Scan Option
  4. How to Locate Family ID Number [PDF]
  5. How to Scan a Document video (best viewed in Internet Explorer)
  6. View of Desktop While Scanning a Document video


Access the online form* here: Online Reimbursement Forms

(You will also see the OHVA Board Policy for the ISP Reimbursement Supplement.)

Internet Bill Examples and Additional Resources


Questions? Contact your teacher or advisor as needed.