Call or write us.
The school office is open to visitors Monday–Thursday from 8 AM to 4:30 PM. On Fridays, the office is closed to visitors, but staff are available and working remotely during the same hours. Feel free to call or email us—we’re happy to help!
General Requests
Ohio Virtual Academy 1690 Woodlands Drive, Suite 100 Maumee, OH 43537
Phone: 419.482.0948
Hours: M–F 8 AM–4:30 PM (ET)
Records Requests
OHVA only accepts records requests online. Please use this link: Click to Request Records, Transcripts and Verification Requests.
NOTE: No records requests will be accepted via email or fax. Final transcripts for graduates (with graduation dates) won’t be available until after the final day of school. You may still request official and unofficial transcripts at any time.
Public Records Request: Public Records Request Policy and Information [PDF]
Customer Support
Contact K12 customer support, available online 6AM-12AM ET, 7 days a week or call K12 customer support at 866.K12.CARE (2273) for questions about:
- Course Materials
- Online School
- Hardware
- Software
- Class Connect Sessions
Enrollment and Academic Questions?
Email [email protected] or call the enrollment center at 866.339.9071 for questions regarding:
- Student Enrollment
- Requirements
- Class Selection
Or contact a school administrator.
Moving?
Fill out a change of address request.
Media Inquiries
Are you a member of the press or public relations community?
We have a dedicated email address to serve your needs: [email protected]*
*This email is not for student record submission or transcript requests.